Privacy Policy

HairGenie ("we", "us", and "our") respects your privacy. This Privacy Policy explains what data we collect, how we use it, where it is processed, and the choices available to you when using the HairGenie iOS app.

1. Data we collect

We may collect the following data:

• Account information: your Apple sign-in account identifier and, where Apple provides it, your email address.
• Face data and photos: selfies or photos you choose or capture that visibly contain a face, plus a limited result indicating whether the image contains one clear face suitable for hairstyle editing.
• Generated results: the AI-generated hairstyle, hair color, beard, bald, or makeup preview returned to your device.
• Purchase and credit information: subscriptions, credit packs, entitlement status, credit balance, transactions, and renewal information.
• App activity and diagnostics: style selections, generation events, saved or shared result events, paywall views, screen views, device type, app version, operating system, crash, and performance information.

2. Face data and photos

"Face data" means a selfie or photo that visibly contains a person's face, as well as the limited result of our automated check that confirms whether the image contains one clear face suitable for hairstyle editing.

We use face data only to:

• Confirm that the submitted image contains one clear face suitable for editing.
• Create the hairstyle, hair color, beard, bald, or makeup preview you specifically request.
• Return the requested preview to your device.

HairGenie does not use face data to identify you, perform facial recognition, create biometric templates, or determine identity. We do not use your photos or face data to train our own AI models.

3. How face data is shared and stored

Your selected photo is transmitted securely to our Supabase backend, which processes the request, and to OpenAI, which performs the clear-face suitability check and the requested AI image edit. Face data is shared only with these providers as needed to provide the hairstyle-generation feature.

Face data is not shared with Apple for payments, RevenueCat for subscription management, or PostHog for analytics. We do not sell, rent, or use face data for advertising or cross-app tracking.

HairGenie does not permanently store original uploaded photos or generated previews on its own servers. Original photos are processed temporarily to complete the requested generation, and the result is returned to your device. If you choose to save a result, it is saved to your device's photo library and remains there until you delete it.

4. Face data retention

HairGenie retains original uploaded photos only for the temporary processing needed to provide the requested preview and does not permanently retain them on its servers.

OpenAI may retain submitted content, including image inputs and outputs, in abuse monitoring logs for up to 30 days under its API data-retention controls. OpenAI API content is not used to train OpenAI models unless the customer explicitly opts in. You can read more in OpenAI's API data controls documentation.

Generated previews saved to your photo library are controlled by you and remain on your device until you delete them.

5. How we use other data

We use account, purchase, credit, activity, and diagnostic data to:

• Create and manage your account.
• Provide AI hairstyle generation and maintain your credit balance.
• Process, validate, and restore purchases.
• Provide customer support and respond to deletion requests.
• Detect fraud, abuse, errors, crashes, and failed generation attempts.
• Understand feature usage and improve app reliability.

6. Analytics

We use PostHog for product analytics and performance insights. Analytics may include events such as style selection, generation started or completed, generation errors, image saved or shared, paywall views, purchases, and screen views.

Analytics events do not include uploaded photos, generated images, or face data. HairGenie does not use session replay.

We do not use analytics for third-party advertising or cross-app tracking.

7. Purchases and subscriptions

Purchases are processed by Apple through the App Store. We use RevenueCat to manage subscriptions, credit packs, purchase validation, entitlement status, and renewal information. RevenueCat may receive purchase-related information and your app user identifier so purchases can be restored and credits can be granted correctly.

8. Service providers

We use the following providers to operate HairGenie:

• Apple: Sign in with Apple and App Store payments.
• Supabase: authentication, account records, credit balances, purchase metadata, and backend request processing.
• OpenAI: clear-face suitability checks and AI image editing.
• RevenueCat: subscriptions and in-app purchase management. See its privacy policy.
• PostHog: product analytics and performance insights. See its privacy policy.

9. Data retention

We retain account, purchase, credit, and transaction records only as long as necessary to provide the app, restore purchases, comply with legal obligations, prevent fraud, and resolve disputes.

If you delete your account, we delete your HairGenie account and associated account data, subject to records we must retain for legal, security, fraud-prevention, or accounting purposes. We may retain an email address solely to prevent repeated signup-credit abuse.

10. Your choices and rights

You can:

• Delete your account and request deletion of associated personal data.
• Request access to the personal data we hold about you.
• Manage or cancel subscriptions through your Apple App Store account settings.
• Manage camera and photo-library permissions in iOS Settings.
• Delete photos and generated results saved in your device photo library.

You can delete your account in the app or contact us at waadrarii@gmail.com.

11. Camera and photo-library permissions

HairGenie requests camera access only when you choose to capture a selfie. It requests photo-library access only when you choose to upload a photo or save a generated result to your device.

12. Children

HairGenie is not directed to children under 13, and we do not knowingly collect personal data from children under 13.

13. Security and international processing

We use reasonable technical and organizational safeguards to protect data in transit and at rest. Your data may be processed in countries other than your own, depending on where our service providers operate.

14. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the date above and may provide notice in the app.

15. Contact

Questions or privacy requests? Contact waadrarii@gmail.com.